Imagine walking into your office to find that your company just hired thousands of new employees overnight – except they’re not human. That’s exactly what Microsoft has made possible with its groundbreaking announcement of autonomous AI agents, marking a fundamental shift in how businesses will operate in the coming years.

Unlike traditional AI assistants that simply respond to commands, these new autonomous agents can independently initiate and complete complex business tasks. Through Microsoft’s Copilot Studio, organizations can create AI employees that handle everything from qualifying sales leads to managing supplier communications. These agents don’t just follow predetermined scripts – they analyze situations, make decisions, and take action without human intervention.

Early adopters are seeing remarkable results.

McKinsey & Company implemented an AI agent that reduced client onboarding lead times by 90% and cut administrative work by 30%. At Pets at Home, the UK’s leading pet care business, an AI agent handling profit protection cases is projected to deliver seven-figure annual savings. These aren’t just incremental improvements – they represent a fundamental transformation in business operations.


M$ has invested a lot of money in AI in various countries. They will take contracts from the government, as a result there will be less new hires for government jobs.

https://www.reuters.com/technology/microsoft-make-27-billion-cloud-ai-investments-brazil-2024-09-26/

https://www.apac-business.com/companies/market/microsoft-announces-ai-skilling-opportunities-for-2-5-million-people-in-the-asean-region-by-2025/

  • plz1@lemmy.world
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    6 days ago

    an AI agent handling profit protection cases Great, now we’ll have to argue why we want to cancel services to an AI bot, instead of a human or a fucking “cancel now” button on the website.