Hey everyone, so as I’m sure everyone is aware Lemmy.World has been experiencing several outages throughout the last few days.
We have been investigating the root cause of these outages but believe that they are related to our current hosting provider (Hetzner) blocking access from ClouldFlare as (we think) they believe that our CDN is a DDoS’er, and is causing these disconnects to our backend server, problematic for sure.
We’ve opened support tickets with our current provider and are awaiting a response. We have no issue with being as transparent as possible with downtime. Anyone that is curious, can feel free to check out https://status.lemmy.world and https://dash.lemmy.world for up to the minute outage information. We are also looking into other fediverse friendly methods of posting status and outage updates
In the meantime, we are evaluating alternative hosting options and solutions to provide a high level of reliability to you, our users. Really, we want to say thanks to everyone for soldiering through all our technical growing pains.
Cheers
- LW Infra Team
I don’t blame you for this, but the uptime records are incomplete at best. I’ve experienced the site being down (and confirmed with Down for Everyone or Just Me), yet status.lemmy.world showed all systems operational. As I’m writing this, status.lemmy.world is missing most data up to yesterday and dash.lemmy.world shows 16 days uptime.
I have lots of respect to you for even having these. I also remember status.lemmy.world work mostly fine some time ago. But as of right now, both uptime monitors fail to serve their purpose.