• Zagorath@aussie.zoneOP
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    12 days ago

    I genuinely am devastated by this. Until a month ago, I lived somewhere that my two closest Woolies both had this, and it was such an enormous boon.

    Having moved so now there aren’t any stores anywhere near me with it, I’m so frustrated at having to carry stuff to then bag it once I get to the checkout. Or worse, bag and then re-bag everything twice so I can carry it, and then scan it at the checkout. I thought Scan&Go was going to be the new thing added, just not until stores are getting refurbished anyway, as they do from time to time. But hearing it’s apparently being phased out really sucks. Such a step backwards.

    I’d have been writing angry letters to Woolies, had they done this before I moved to where I can’t use it anyway…

    • ada@piefed.blahaj.zone
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      12 days ago

      The first time I tried to use the scan and go system, I got pulled up at the exit point and had to prove that I’d purchased the stuff. Wasn’t keen on being made to feel like they thought I’d robbed the place, so I never went back to it

      • Nath@aussie.zoneM
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        12 days ago

        I also got picked out for a random check a few times when I first started using it. After passing that process a few times, you seem to be trusted. I haven’t been picked out in years, now.