Experts divided on whether a new wave of call centre automation will make for better jobs for people, or merely throw millions out of work
  • realitista@lemm.eeEnglish
    2·
    1 year ago

    Yes these kind of transactions really need to be hand coded to be handled well. LLM’s are very poorly suited to this kind of thing (though I doubt you were dealing with an LLM at Chipotle just yet).