• LucidNightmare@lemm.ee
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    2 days ago

    If the average person can not use your OS, it is not ready. Period.

    For example:

    Windows - Open File Explorer > Add Network Drive > Find/plug it in > Enter creds > Bam. Ready to go and will automatically log you in at boot. Very nice, very intuitive UI.

    Linux - Open Dolphin (or whatever) > Network > Add Network Folder/Find it > Enter creds > Does not automatically mount the drive when booting the computer back up > Must go into fstab to get it to automount > Stop, because that is ridiculous

    In my own experience, I was able to get the hang of Windows with no one showing me how a computer ever worked, at the age of 10! Intuitive enough a child can do it.

    On Linux, you have to read manuals/documentation, ask random (mostly rude) people on the internet, or give up because why the fuck would I want to go and enter 5 commands just to have something as simple as auto mount a network share? Not intuitive, therefore not easy to learn as you go.

    I get it, Linux people like knowing how their computers operate, they like ensuring everything is working the way THEY want to, and that’s awesome! What’s not awesome is recommending Linux to the general populace and then getting upset at them for asking why they can’t do something or why don’t they just do these steps to do whatever it is they are having issues with. Then, you have a person who doesn’t even know what a terminal is confused as hell because they were told Linux is so much better than Windows.

    Until we get a more intuitive (GUI focused) way of doing what I would consider normal computer tasks, it will not ever be ready. That’s just the way I see it.

    • NeatoBuilds@lemmy.today
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      2 days ago

      the average person doesnt know how to mount a drive on windows or even what that is or why you would want to, they just need to be able to open a browser

      • LucidNightmare@lemm.ee
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        1 day ago

        Very good point!

        Example 2:

        I need to drag this file into my browser to upload it to the website I’m visiting for whatever reason. I’m an average user that has only ever really needed a browser. My OS came with Firefox, but when I try to drag the file onto my browser window like I’ve always done, nothing happens. Is my computer broken?

        No, it’s installed as a snap/flatpak that doesn’t have the “privileges” to do that, and I will never know that since I’m an average user who only needs a browser.

      • Newsteinleo@midwest.social
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        1 day ago

        When I was on help desk I often talked about meeting the client where they were at in their technical skill level. Sometimes their technical skill level was “Can you click the icon in the bottom left that looks like a window with four pains, and then click the settings icon it looks like a gear”. If mounting a file share was involved I just remoted in, none of the people that called could handle those instructions.

    • FauxLiving@lemmy.world
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      2 days ago

      I mean, I was able to figure out how MS-DOS worked as a child just be flailing on the keyboard and reading the errors. It was “easy” because now I know it while Macintoshes may as well have been alien technology. A “mouse”?, moving windows?, you have to find programs and click on them instead of just typing?

      You’re just used to Windows annoyances and not used to Linux annoyances, that’s all.

      For example:

      Installing and updating a program on Windows is a horror show compared to using a package manager. It expects average users to find, download and run executable files from the Internet and conditions them to approve elevation for anything that asks.

      If Windows breaks, how do you troubleshoot it? Maybe Google knows, maybe rebooting fixes it, if not then possibly re-installing the entire OS. It’s so bad that if you work with Windows clients you probably already have an image of a Windows install because troubleshooting is so much of a pain it’s easier to just completely re-image the machine.

      Don’t even get me started on how often Microsoft changes the layout of administration tools and system menus or their tendency to change the name of various system components for no logical reason.

      I don’t think Linux is for everyone, but only because most everyone already has years of Windows experience and forgets all of the frustration and learning.

      If you used Linux for just as long as you’ve used Windows, then editing fstab would seem as trivial a task as pinning an item to the start bar taskbar, or launching a program starting an app from the system tray notification area system tray.

      • Freefall@lemmy.world
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        1 day ago

        Yeah, this one gets me, but you are exactly right with “years of experience”. Something goes wrong on my GFs MacBook or Windows PC and she just googles fixes, something goes wrong on her Steamdeck and she hands it to me “I don’t know how to get around the desktop mode”…GOOGLE IT, LEARN, YOU ARENT STUPID! sigh

      • muhyb@programming.dev
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        1 day ago

        It’s kinda funny that as a seasoned Linux user, I never had to edit fstab for years. I just use Gnome Disks if I need automount or format a USB drive.

      • WarlordSdocy@lemmy.world
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        1 day ago

        I mean atleast in terms of the troubleshooting I’ve had to do it’s much easier on Windows. Sure it can be more finicky but if I have a problem 99% of the time I google it and find someone else having the same problem and worst case scenario atleast reinstalling Windows fixes the problem. When I gave Linux a try the amount of times I googled something and either found an out of date solution that didn’t work or was just told that that doesn’t work and you can’t do that was annoying enough that I gave up and went back to Windows. If Linux works for you that’s great but acting like the problems with Linux are just people not being used to it is wrong.

      • LucidNightmare@lemm.ee
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        1 day ago

        Installing programs through Windows is now (thankfully) more align with Linux.

        winget install firefox > see two different forms, one from Windows Store (ew) and the one provided and hosted by Mozilla > winget install mozilla.firefox > program installs

        When updating: winget upgrade shows available updates > winget upgrade --all updates all the listed programs

        Not as good as Linux of course, but much better than the old method you stated. That point I will give to you, as it is still not simple for the average user. “Terminal? WTF is that?”

        I generally don’t have any annoyances with Windows because it does the things I need it to. I don’t find a UAC popups as annoying, because it is supposed to help prevent people from messing their computer up. The same could be said for the average person on Linux running random commands they found online because the thing they were expecting their computer to do isn’t doing the thing.

        Windows has never broken on me, so I do not have a good rebuttal for that. I can at least say that when Linux has been borked before on my own hardware, I essentially had to put the ISO back on the single USB I owned at the time just to reinstall the entire OS again, because again, I didn’t know anything about Linux at this time. While in Windows, if the computer doesn’t boot properly 3 times, it brings up the Windows Recovery menu that has in plain English what available options you have to get your install back in at least some working manner. Again, you must keep the average person in mind. You and I are not what I would consider average in this context.

        Again, point to you for the changes to UI that Micro$oft introduce. Very, very, very stupid UI/UX redesign choices, and without an alternate avenue at that! (there are a few programs that try to replace some of the Windows UI to get it back to how it should be, but of course that can introduce entirely new issues…)

        I’ve been knuckle dragging my way into Linux more and more for 15 years. That’s why I have such a strong opinion on what they could do better for the average people. UI/GUI is a must have to get people to even consider ditching Windows. That’s without even taking into consideration that most of the programs I run personally do not even have a Linux alternative, and Wine/Bottles/Lutris/Heroic can not remedy without loads of understanding what you’re supposed to change here and there for that specific program. That is a real nightmare in my view.

        You are mostly correct that I am very much more used to the “plug and play and it just works” of Windows, but having to go and edit some config file somewhere on my computer, instead of it just being an option in the settings or in the file manager itself, is just insane to a person who just wants to set it and forget it, like I can do with Windows.

        Obviously, my time with Windows is not the average either, so I can see your points. I love Linux, what it stands for, and how it is community driven. I want it to be better so I can finally delete Windows forever.

    • Freefall@lemmy.world
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      1 day ago

      It’s simpler that all that. Turn on new computer, open browser, install steam, install games, play games. Anything more complex than that makes it unusable. People have zero time to deal with even a slight hiccup. It is annoying to watch as people are getting into steamOS on Steamdeck and every little thing is the end of the world. I have seen “oh, to get that one to run smooth you gotta set the FPS locked to 30” met with “nah, I ain’t got time for all that, I’ll play it on the Xbox”.

      I don’t know what the fix is, outside cloning windows GUI and making an ultra safe and familiar entry Linux (the replies will be various lists of “just use x,y,z” and “get this one and technobabble the dilithium crystals into the frondulator” and that just pushes people away instantly…there has to be a tiktok-dumb entry level OS before any real migration happens.

    • lori@lemmy.zip
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      1 day ago

      The average person doesn’t use network drives or know what they are.

      The real problem is if people can’t buy Linux laptops at Best Buy it literally doesn’t matter how usable or not it is because the average person doesn’t install an OS.