We built a nasty game to test AI's ability to apologise
www.bbc.com
If you're struggling to say you're sorry, AI is happy to help. But can robots handle social intelligence? To find out, we we put their apologies to the test.

Researchers tested the effectiveness of AI-generated apologies against human-written ones in a social experiment, where participants were insulted by a computer and then presented with various apologies. Surprisingly, the AI-generated apology from ChatGPT outperformed most human-written apologies, with none of the participants seeking revenge against it. While experts agree that AI can master the fundamentals of a good apology, including expressing regret and taking responsibility, they also note that AI models lack emotional intelligence and may struggle with more complex social situations. The study raises questions about whether AI can replace human authenticity in apologies, but suggests that AI can be a useful tool to help individuals craft more effective apologies. This has implications for the development of AI companions that can assist humans in navigating complex social situations, making it easier for people to communicate effectively and build stronger relationships.

by Llama 3 70B

  • Etterra@lemmy.world
    32·
    5 个月前

    Great, now dirtbags with money and power will be able to outsource their hollow apologies to an AI that can make them sound much more convincing to the masses. Thanks!