BrikoX@lemmy.zipM to Interesting Global News@lemmy.zipEnglish · 11 months agoStarbucks accused of rigging payments in app for nearly $900 million gain over 5 years by consumer watchdog groupfortune.comexternal-linkmessage-square2fedilinkarrow-up158arrow-down12file-textcross-posted to: technology@lemmy.world
arrow-up156arrow-down1external-linkStarbucks accused of rigging payments in app for nearly $900 million gain over 5 years by consumer watchdog groupfortune.comBrikoX@lemmy.zipM to Interesting Global News@lemmy.zipEnglish · 11 months agomessage-square2fedilinkfile-textcross-posted to: technology@lemmy.world
Archived version: https://archive.ph/SjKaY Archived version: https://web.archive.org/web/20240103204901/https://fortune.com/2024/01/03/starbucks-app-dark-side-unspent-payments-900-million-5-years/amp/
minus-squaregramie@lemmy.calinkfedilinkarrow-up7·11 months agoIf I understand correctly, the issue is that Starbucks apps and gift cards require a minimum $10 purchase, and go up in increments of $5. What is to stop people from using the balance of the card or app, and then paying the rest of an order with cash or another payment method? The issue of gift cards not being used is hardly unique to Starbucks, and many retailers take advantage of people losing or forgetting them.
If I understand correctly, the issue is that Starbucks apps and gift cards require a minimum $10 purchase, and go up in increments of $5.
What is to stop people from using the balance of the card or app, and then paying the rest of an order with cash or another payment method?
The issue of gift cards not being used is hardly unique to Starbucks, and many retailers take advantage of people losing or forgetting them.