Some have lost access to their inboxes, and the firm cannot say when it will be fixed.

  • richdotward@lemmy.ca
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    1 year ago

    The system is screwed for sure. I’ve not been with Virgin for around 9 years yet last week got an email to my Gmail account from Virgin saying there was email issues.

    Even listed my old Virgin details on it.

  • xylan@kbin.social
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    1 year ago

    2 weeks? Something has gone horribly wrong. They either don’t have backups or they’re corrupt and they’re trying data recovery. After this long it seems pretty unlikely they’re ever coming back.

    • HeartyBeast@kbin.socialOP
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      1 year ago

      Something has gone horribly wrong. Virgin Media’s e-mail has quite often been flaky - I lost it for a couple of days in the past and it was unclear how to get it back. Recently they slipped out he fact that new customers would bnot be getting e-mail.

      I’ve moved some of my accounts to Apple’s iCloud e-mail which now supports custom domains.